Get a clear diagnosis, expert sewer repairs, and an honest price from a licensed plumber. Good and Honest Plumbing serves Nevada, TX and the surrounding area — no surprise charges, no corners cut.
Tankless water heaters are efficient and built to last, but they’re not bulletproof. Mineral buildup, ignition failures, flow sensor problems, and error codes can all knock an on-demand system out of commission. When that happens, you want a plumber who knows these units, not someone guessing their way through a diagnostic.
Good and Honest Plumbing works on all major tankless brands and both gas and electric systems. Before we recommend any repair, we run a proper diagnostic so you know exactly what’s wrong and what it costs to fix. No surprises at the end of the job.
Some problems make themselves obvious. Others build quietly until the unit fails at the worst possible time. These are the most common issues homeowners in the Nevada, TX area call us about:
Catching any of these early almost always means a simpler, less expensive fix. If something feels off with your system, it’s worth a call.
Every repair job is a little different. What we find depends on the brand, the fuel type, how old the unit is, and whether it’s been serviced before. Our licensed master plumbers work on both residential and commercial tankless systems and handle the full scope of issues these units run into.
The flat fee for sending a plumber to you within normal hours (7am-5pm) is $49. Outside of normal hours, the fee increases to $200. Additional cost depends on the method deemed necessary to fix the issue.
Hard water is a real problem in North Texas. Calcium and magnesium deposits build up inside the heat exchanger over time until the unit overheats or shuts itself down. We flush the system completely, clear the scale, and get flow and heat output back to where they should be.
Gas tankless heaters use an igniter to light the burner and a flame sensor to confirm combustion. If either fails, the unit won’t fire, regardless of what the gas pressure looks like. We test both components and replace whatever isn’t doing its job.
The flow sensor tells your unit that water is moving and the burner should kick on. A sensor that’s dirty, out of calibration, or dead means no hot water on demand. We clean, recalibrate, or replace it based on what we find.
Rinnai, Navien, Noritz, Rheem, Bosch — each brand runs its own error code system. We have the tools and brand-specific knowledge to read what your unit is telling you and trace it back to the source.
Insufficient gas pressure is one of the most often-missed causes of tankless heater problems. If the unit isn’t getting the gas volume it needs, it won’t heat properly, and the fix may have nothing to do with the heater itself. We check supply pressure and connections as part of every gas unit diagnostic.
The most common complaint we hear from new customers is finding out the real price after the job. We work differently. We tell you what something costs before we start, and that number doesn’t change when we hand you the bill.
We won’t push you toward a replacement if a repair makes sense. If you’re genuinely weighing repair against buying new, we’ll give you honest numbers for both and let you decide. Preston Giardina and Caleb Thurman, the co-owners, are personally involved in every job Good and Honest Plumbing takes on.
Good and Honest Plumbing is based in Nevada, TX and works regularly throughout the area: Rockwall, Wylie, McKinney, Forney, Royse City, Princeton, Terrell, Lavon, Sachse, Paris and the broader Dallas region. If you’re within roughly 60 miles of Nevada, there’s a good chance we’re in your neighborhood on a regular basis.
We handle residential and commercial tankless water heater service. Rental properties, small offices, and light commercial buildings are part of our regular work. The same licensed master plumbers and the same pricing approach apply wherever you are in that area.
Good and Honest Plumbing keeps the process simple: diagnose it correctly, price it fairly, fix it so it holds. If your tankless system isn’t working the way it should, give us a call or schedule online and we’ll get your hot water back.
We’re proud of the reputation we’ve built for delivering exceptional service and customer satisfaction. Read our reviews below to see why we’re the top choice for plumbing, HVAC, and electrical services in the Dallas-Fort Worth and Houston areas.
